Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring a large team of remote customer service agents to work on a full time basis. This will be a fully remote position, in which you will receive 5-6 weeks fully paid remote training. However, all candidates MUST BE BASED IN IRELAND.
Your new role
As a Customer Service Agent, you will receive inbound calls and be tasked with bringing a successful resolution to customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid remote training will be provided with continued support throughout your career. This is a remote role with all equipment provided.
What you'll need to succeed
In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career. These positions will be fully remote, so you will need a good home office environment (room with a closed door) along with fast broadband. All equipment will be provided for the role.
What you'll get in return
The rate for this role is €11.22 p/h. You will be working from home and will be provided with all necessary equipment. This position will give you a rewarding opportunity within a dynamic and challenging industry, while also gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1089341
Talk to a consultant
Talk to Gavin Purcell, the specialist consultant managing this position, located in Hays Recruitment, Dublin