CUSTOMER SERVICE REPRESENTATIVE - UK

Diegem | Customer Service a-z | English | Technical sector | International company | 1089647
Your new role
As a Customer Service Representative you are the single point of contact for the UK. Besides that, you will process customer tickets that come in through a CRM system. Furthermore, you will work together with the account manager and application engineer to discuss the business. You are going to request and follow up quotations. You’ll be in charge to process all orders from A-Z and will enter them in AS400 (from September this will be SAP). In addition, you take care of customer complaints and the invoicing. You will also call customers if invoices are not paid. In the long term, the aim is to evolve more towards inside sales and take on more commercial tasks.

Your profile

Hays Zaventem is looking for a candidate who is fluent in spoken and written communication in English. Furthermore, you have a bachelor’s degree (preferably technical or commercial) or you can look back on a first working experience as customer service administrator in an B2B environment. Knowledge of using SAP is a very big plus. Preferably you also have a basic MS Office skillset. In addition, you have some affinity with the technical sector as we have more than 20,000 products in our range. Finally, you are communicative, customer-oriented and collegial.

The terms of employment
From the start, you will receive an market conform salary package supplemented with meal vouchers and other fringe benefits. You’ll be working with very flexible hours and have the ability to do homeworking 2 days a week. After a successful interim period, you’ll receive a permanent contract.

About the organization
Our client is an international company active in a technical sector. The company is looking for reinforcement for their team in the UK through Hays. You will work from the office in Diegem. They are a rapidly growing company which is a market leader in the Benelux.

Apply directly to this vacancy
Are you interested in this job as customer service representative for an international company in Diegem? Then be sure to apply via the button below. For other Office Support jobs, please contact Stijn Alens from Hays via 02/709.84.38
#1089647
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Summary

Job Type
Temporary
Industry
Technologie & Services internet
Location
Diegem
Specialism
Technology
Pay
Market conform salary package
Ref:
1089647

Talk to a consultant

Talk to Stijn Alens, the specialist consultant managing this position, located in Zaventem
Hays Zaventem, Belgicastraat 3 b5

Telephone: 027098438

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