CUSTOMER SERVICE NL/ENG - MEDISCHE SECTOR

Zaventem | Customer Service a-z | Dutch-English | Healthcare sector | 1088414
Your new role
As a customer service administrator you provide administrative support within the EMEA Customer services and department for all products. Besides that, you will generate and analyse reports of the daily operations. Therefore, you will be responsible for all elements related to quality (position, following processes, procedures…). You will be in be in charge for the timely and accurate updating of customer communication details into CRM. You are responsible for managing customer relationships proactively and resolving issues through mail/ phone for internal and external customers. Finally you’ll be ensuring the customer information on Oracle and other similar linked databases within the department are maintained in good order and especially accurate.

Your profile
Hays Zaventem is looking for a candidate who is fluent in spoken and written communication in Dutch and English. Knowledge of any other language is a plus. Furthermore, you have a first working experience as customer service administrator in an B2B environment. You also are assertive and you can think in a logical and analytic approach. Preferably you also have excellent IT skillset.

The terms of employment
From the start, you will receive an attractive salary package supplemented with meal vouchers and other fringe benefits. You’ll be working with very flexible hours and have the ability to do homeworking 2 days a week. After a successful interim period, you’ll receive a perm contract.

About the organization
Our client is an international company active in healthcare. The company is located in Zaventem and is looking for reinforcement for their customer service team through Hays. They are a rapidly growing company with a dynamic team and motivated colleagues.

Apply directly to this vacancy

Are you interested in this job as customer service representative for an international company in Zaventem? Then be sure to apply via the button below. For other Office Support jobs, please contact Justine De Zutter from Hays Zaventem. #1088414
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Résumé

Type d'emploi
Contracting / Freelance
Secteur
Soins de santé & Médical
Lieu
Zaventem
Spécialité
Customer Service and Call Centre
Salaire
receive an attractive salary package supplemented with meal vouchers and other e
Réf. :
1088414

Contacter un consultant

Contactez Justine De Zutter, le consultant en charge de cette offre d'emploi, situé à Zaventem
Hays Zaventem, Belgicastraat 3 b5

Téléphone: 025411654